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 Home | Publications | HealthViews Magazine | Archives & Downloads | Jul/Aug 2008 | Outstanding Emergency Care

Outstanding Emergency Care
After years of uncomfortable episodes and attacks, Fran Marino of Hazlet found relief at Riverview's distinguished Emergency Care Center.

When was the last time you went to an emergency department and thought, "Now that was an outstanding experience!"? That's exactly what Fran Marino thought after her visit to the Alton A. Hovnanian Emergency Care Center at Riverview Medical Center. And she is not alone.

In a recent survey by J.D. Power and Associates, the Emergency Care Center (ECC) at Riverview exceeded national benchmarks for excellence. Patients who were surveyed overwhelmingly agreed that Riverview provides an outstanding emergency care experience. As a result, Riverview's ECC is now classified as "Distinguished" by J.D. Power and Associates — an honor currently held by less than 1 percent of emergency care centers in the nation.

encounter with the ECC. "I had been having these episodes for two to three years," says Fran. "But the morning I was brought in to the emergency department, I had terrible head pains along with the usual tremors, heart palpitations, sweating, nausea, and nervousness."

Fran got the answer she was looking for when she met Howard Rubinstein, M.D., medical director of the Alton A. Hovnanian Emergency Care Center at Riverview. "Dr. Rubinstein took the time to talk with me and my husband about my symptoms and all my prior medical tests," recalls Fran. "Then he mentioned a condition that is quite rare — a pheochromocytoma."

"Pheochromocytomas are present in about 0.2 percent of all people with high blood pressure," explains Dr. Rubinstein. "It is a tumor of the adrenal gland. While the adrenal gland is quite small, it secretes several hormones that are responsible for the feeling of adrenaline rush. Three of the classic symptoms of this are headache, sweating, and heart palpitations."

Based on her symptoms, Dr. Rubinstein recommended Fran talk with an endocrinologist. Fran ultimately had surgery to remove both the tumor and her right adrenal gland. Her doctors will watch her closely for the next five years to make sure there are no more active cells. But for now, Fran says she feels "quite well."

and the treatment I received, Riverview will always be my first choice when in need of an emergency care facility," says Fran. "Although I truly hope not to require such services again!"

– Tria Deibert

About The Doctor
Picture Available Rubinstein, Howard A., M.D.
Board certified in Emergency Medicine
Red Bank, NJ  07701
(732) 530-2551

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